6/26/2019 0 Comments The Home DepotSpring Black Friday 2018. Get $5 off when you sign up for emails with savings and tips. Please enter in your email address in the following format: [email protected]. This app is only available on the App Store for iOS devices. DescriptionMore saving. More doing. On the go. Whatâs NewWith temperatures heating up, we are bringing you some cool new features to make your shopping experience a breeze!
207.8K Ratings
Best kept secret in brick and mortar app historyCustomer service fail today. Home Depot... tsk tsk tsk..... I go to home depot all the time. Though I prefer Loweâs, Home Depot has better prices. Every time I go there to look for something specific, itâs like searching for a needle in a haystack. I donât think thereâs ever been a time where I walked into that store, quickly found what I needed and left with no issues. When I ask the âsales associatesâ to help me... they usually point me in the right direction each time. Mind you, I usually have to tackle their âsales associatesâ to the ground to force them to help me, i get help. Hate the changeAs a Home Depot employee, I probably use the app way more then the average person. Itâs great to find where something is, if we even have an item, but best of all identifying an object. If a customer came in with an item that is not used commonly I use to be able to take a picture and bam similar or the item would come up. With the new updates I have to hold the item for a bit in order for the app to process it, this takes too long. I used to be able to just take the pic set my phone down & continue processing the other items. This wastes my and the customers time. There is a take picture option but this requires me to visit 2 different apps, the picture app and the THD app. When Iâm done I now have the pic left in my albums just using memory until Iâm able to get in and delete them. The worst part of this whole change is that once the item is identified, it brings up the items that are possible matches, I can then select an option to see details, sounds good right... nope because if for whatever reason the option I picked is the wrong one, i have to go back to the other options, pressing back then erases all the work Iâve already done. I then have to scan the item all over again just to bring up all the options again. I absolutely hate the change and wish it never happened. So close to being a 5 star appI installed this app on a whim, not expecting much. Turns out itâs quite a great app, though not without flaws. The store inventory is awesome, as is the UPC scanning feature, and the ability to see your receipts when you link your credit cards. The image recognition seems like it could be useful, though in truth I havenât found a good case for it. Even the real time SMS chat initiated from the app is awesome. I actually managed to chat with a real, live human being (or a really excellent AI bot). Information
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